• MAINTENANCE AND SUPPORT
Your Digital Products Need to Keep Working. We Make Sure They Do.
Launching a website or application is not the end of the project. It is the beginning of the responsibility. Andish Solutions provides ongoing maintenance, updates, monitoring, and technical support so your digital products stay fast, secure, and reliable as your business grows.
Overview
What Our Maintenance and Support Service Covers
Regular updates, security patches, 24/7 performance monitoring, bug fixes, content updates, minor features, database maintenance, automated backups, disaster recovery planning, third-party integration updates, and monthly reporting.
99.9%
Uptime maintained
<2 hrs
Avg. response time
96%
Client retention
WHAT YOU GET
Everything you need,
built in
Regular Updates
Framework, plugin, and dependency updates on a scheduled cadence.
Security Monitoring
Continuous scans, patch management, and vulnerability response.
Backups & Recovery
Automated daily backups and tested recovery workflows.
Performance Tuning
Regular audits and optimisation to keep pages fast and users happy.
Priority Support
Direct access to our engineering team via chat, email, or phone.
Monthly Reports
Transparent monthly reports on updates, uptime, incidents, and next steps.
OUR PROCESS
How we deliver
Discovery & Strategy
We start by understanding your goals, users, and constraints — then map a clear roadmap forward.
Design & Planning
Detailed planning, wireframes, and design work happen before we write a single line of production code.
Build & Iterate
Rapid delivery with weekly check-ins so you see progress, share feedback, and shape the outcome.
Launch & Support
Thorough QA, smooth deployment, and ongoing support so your solution keeps performing after go-live.
WHY IT MATTERS
The outcomes you can
actually measure
Security vulnerabilities do not wait
Software that is not actively maintained becomes a liability as patches, frameworks, and dependencies age.
Performance needs active care
Traffic growth, integration changes, and accumulated technical debt can slow or break products after launch.
Existing systems are welcome
We take on existing codebases, understand them thoroughly, and keep them running the way your business depends on.
FAQ
Common questions
Yes — many clients bring us existing products to maintain. We audit first, then propose a plan.
Updates, monitoring, backups, security patching, and a set number of change-request hours.
SLAs vary by plan. Critical issues: 1-hour response. Non-critical: 24 hours max.
Absolutely — plans are flexible month-to-month based on your product's needs.
Ready to Stop Worrying About Whether Your Digital Products Are Running Properly?
Tell us what you need to maintain. We will tell you what a proper support arrangement looks like for your specific products and technical environment.